Looking for a Coretek alternative?
Coretek is a Farmington Hills-based, Microsoft-centric consultancy with an enterprise focus. If your business wants enterprise-grade thinking without enterprise-account treatment — published pricing, named SLAs, and a founder you can call — run both through the checklist below.
What this should improve
Less downtime
fewer disruptions
Better standards
cleaner operations
Stronger security
baseline discipline
An evaluation checklist, not a hit piece
Coretek is an established Microsoft-focused consultancy headquartered in Farmington Hills, MI, oriented toward enterprise and mid-market engagements. The left column is what we'd ask any MSP — including us. The right column is the CoreITService answer, in writing. Put the same questions to Coretek and compare for yourself.
| Category | Questions to ask any MSP | CoreITService (in writing) |
|---|---|---|
| AI & automation capability | Ask who actually builds the AI: a partner referral, a reseller toolkit, or in-house practitioners? What exactly ships, and what does it cost? | Founder-led AI practice with active AI/ML research and a Microsoft AI Cloud Partnership held since 2019. The 90-day AI Automation Sprint ships 5-10 production automations with documented hour-savings. |
| Pricing transparency | Ask for per-user pricing in writing before the sales call. Most MSPs quote only after discovery. | Published on our site: $145 / $175 / $215 per user per month, with the included security stack spelled out per tier. |
| Security baseline | Ask what's included in the base fee versus sold as add-ons. EDR? SOC monitoring? Awareness training? Dark-web monitoring? | All of it is baseline: EDR on every endpoint, 24/7 NOC, managed XDR with SOC on Growth+, phishing simulation, dark-web monitoring, and Backup-as-a-Service with quarterly restore tests. |
| Compliance depth | Ask which frameworks they've taken clients through — and for the control mappings, not just the logos. | CMMC 2.0 Levels 1-2, NIST 800-171, HIPAA, SOC 2, and PCI readiness programs with fixed-fee assessments and documented mappings. |
| Accountability | Ask what happens when they miss their SLAs. Most contracts are silent on this. | A 30-day no-fault exit clause if SLA targets are missed two months running — the risk sits with us, in writing. |
| Coverage | Ask about after-hours response and multi-site or out-of-state coverage. | 24/7 NOC on every tier, 24/7 helpdesk on Growth+, same-day on-site across Metro Detroit, and vetted field-tech dispatch across all 50 states and beyond -- wherever your business operates. |
The AI difference
Anyone can add 'AI' to a website. Few can show the work.
CoreITService's AI practice is founder-led with active AI and machine learning research — including applied AI security — and a Microsoft AI Cloud Partnership held since 2019. When we say intelligent automation, we mean systems we design, build, and stand behind with documented hour-savings.
Strategic assessment
Compare us against anyone — including your current MSP
Book a free IT + AI automation audit. We'll show you exactly where support, security, and automation opportunities sit in your environment, with numbers you can verify.