Secure managed IT, 24/7 helpdesk, network protection, cloud services, and practical AI automation — one operating model for growing businesses that can't afford downtime. Every MSP says they fix computers. We modernize your IT core.
Founder-led. Operator-built.
Founder, CoreITService
USMC Veteran · 20+ years manufacturing IT
Founded by a 20-year manufacturing IT director and USMC veteran. Doctoral (PhD) candidate in technology with active AI and machine learning research focused on deepfake detection and applied AI security.
20+ years
Manufacturing IT leadership
USMC
Veteran-owned business
AI/ML
PhD-candidate research
Troy, MI
Headquarters
Operator-led since day one.
USMC Veteran-Owned
Marine Corps veteran ownership
24/7 NOC + Helpdesk
Around-the-clock coverage, not just business hours
Nationwide On-Site
Vetted field-tech network across all 50 states and beyond
Microsoft AI Cloud Partner
Active partner since 2019
Compliance-Ready
SOC 2, HIPAA, PCI, NIST 800-171, CMMC 2.0
20+ Years Manufacturing IT
An operator who has run the floor
What this changes
One operating model for managed IT, cybersecurity, and AI automation. Designed to reduce manual work, improve security posture, and give leadership cleaner visibility into where technology is helping or hurting the business.
We look for repetitive work and bottlenecks, then map them to practical automations that save measurable hours every week.
EDR, identity hardening, awareness training, and backup discipline are part of the base service, not separate add-ons.
Founded and run by a 20-year manufacturing IT director. Recommendations are tied to uptime and operational cost, not vendor margins.
Choose a starting point
The fastest way to move forward is to make the next step obvious. Whether the issue is support, cybersecurity, or automation, the path should feel immediate.
Need IT support now
For teams dealing with ticket drag, recurring user issues, Microsoft 365 friction, and day-to-day operational slowdowns.
See IT SupportNeed cybersecurity help
For businesses worried about ransomware, weak identity controls, backup confidence, phishing risk, or compliance gaps.
See CybersecurityWant AI and workflow automation
For owners and operators who want less manual work, cleaner reporting, and automation that actually saves measurable hours.
See AI SolutionsIndustries we work with
Manufacturing leads our practice because that is where our 20+ years of operator experience sits. The same playbooks adapt cleanly into other operationally pressured industries.
Manufacturing
Tier-2/3 manufacturers, defense suppliers, OT/IT integration, ERP-aware support, CMMC 2.0 readiness.
Manufacturing AI Solutions →Healthcare offices
Reliable front-office systems, HIPAA-aligned controls, and smoother day-to-day operations for clinics and practices.
Healthcare IT →Professional services
Secure client workflows, document automation, and dependable cloud operations for law, accounting, and consulting.
Professional Services IT →Also serving financial services, hospitality, schools and education, logistics, contractors, and multi-location SMBs. Browse all AI solutions by industry →
Transparent engagement
Pricing reflects what is included, not what we hide as add-ons. Each tier ships with a defined security stack, named SLAs, and a 30-day no-fault exit if we miss SLA targets two months running.
Foundation
Modern IT without the bloat
25 user minimum
25–75 users, growing SMBs and professional firms with no internal IT or one part-time admin.
Growth
24/7 helpdesk and modern security included
Most popular
50–200 users, multi-site, regulated or security-sensitive industries.
Manufacturing+
Built for manufacturers and CMMC-bound suppliers
24-month minimum
50–300 users, Tier-2/3 manufacturers, defense suppliers, ERP-driven operations.
All tiers include a 30-day no-fault exit clause if SLA targets are missed in two consecutive months. Project work and CMMC remediation quoted as fixed-fee SOWs. Onboarding fees waived at 36-month commitment.
Coverage
Headquartered in Troy, MI with same-day on-site response across Metro Detroit. Nationwide on-site dispatch through a vetted field-tech network for multi-site, remote, and out-of-state clients. Principal-level travel for enterprise rollouts. 24/7 helpdesk and managed NOC included on Growth and Manufacturing+ tiers.
Metro Detroit
Same-day on-site across Troy, Southfield, Sterling Heights, Warren, Royal Oak, Farmington Hills, Oakland and Macomb counties.
Nationwide on-site
Vetted field-tech network across all 50 states and beyond — multi-site clients, remote engagements, wherever your business operates.
24/7 NOC + helpdesk
Around-the-clock monitoring, alerting, and helpdesk response. Included on Growth and Manufacturing+ tiers.
Core services
The service mix is designed for businesses that want a smarter partner, not just a ticket queue.
Managed IT services in Detroit for companies that want proactive support, tighter standards, and fewer expensive disruptions.
Proactive monitoring and patching
Helpdesk support that moves quickly
Lifecycle planning for workstations and servers
Co-managed IT support for businesses with internal IT staff that need extra depth, faster execution, and stronger cybersecurity discipline.
Escalation support for internal IT teams
Cybersecurity and compliance reinforcement
Project help for cloud, infrastructure, and migrations
Detroit IT support for small and mid-sized businesses that want faster helpdesk response and less recurring chaos.
Responsive helpdesk support
Remote and onsite troubleshooting
Microsoft 365 and device support
Cybersecurity services for Detroit businesses focused on ransomware protection, hardening, monitoring, and practical risk reduction.
Ransomware protection for SMBs
Identity and endpoint security
Email protection and user risk reduction
AI automation services in Detroit for businesses that want to automate repetitive work, improve responsiveness, and create practical efficiency gains.
AI assistants and internal knowledge tools
Workflow and reporting automation
Email, CRM, and admin process automation
Business process automation for companies that want to automate repetitive tasks, improve workflows, and reduce operational drag.
Workflow mapping and automation design
Cross-platform integrations
Approval, notification, and reporting flows
Strategic assessment
A focused 30-minute review of your current support, security, and automation posture. We surface where downtime, manual work, and security gaps are quietly draining the business — and what to do about it first.
Insights
Field-tested perspective on managed IT, cybersecurity, and automation, written for owners and operators.
July 1, 2026
Ford, GM, Bose, and Autoliv are all hiring digital transformation directors. Here's why that pressure lands on their Tier-2 and Tier-3 suppliers next — and how mid-size manufacturers get the same capability without a six-figure hire.
Read articleJune 24, 2026
Slow tickets are rarely a one-off. Here's what understaffing looks like from the client side of an MSP relationship — and how to tell if yours is quietly slipping.
Read articleJune 12, 2026
Fear of a messy transition keeps businesses stuck with underperforming MSPs. Here's a practical 30-day playbook for switching providers without an outage.
Read articleMay 20, 2026
Renewal is the one moment you have real leverage with your MSP. Here are the questions that separate a modern provider from one coasting on an old contract.
Read articleApril 14, 2026
A practical look at what Detroit businesses should evaluate when comparing IT support costs, service models, and hidden operational tradeoffs.
Read articleMarch 26, 2026
Common warning signs that your MSP relationship is creating friction instead of helping your business move faster.
Read articleFAQ
Three things: a modern security stack baked into the base service rather than upsold separately, real AI and workflow automation as a deliverable rather than a marketing slide, and 24/7 helpdesk plus nationwide on-site dispatch on Growth and Manufacturing+ tiers.
Yes. 24/7 NOC monitoring is included on every tier. 24/7 helpdesk for all priority levels is included on Growth and Manufacturing+ tiers. Foundation includes business-hours helpdesk (7am–8pm ET) with 24/7 emergency response for P1 and P2 incidents.
Yes. Day-to-day support is delivered remotely from a 24/7 helpdesk and NOC. On-site work outside Metro Detroit is dispatched through a vetted field-technician network covering all 50 states and beyond — wherever your business operates. For multi-site rollouts and enterprise migrations, principal-level travel is included — we show up in person when it matters.
SOC 2 Type 1 and Type 2, HIPAA Privacy and Security Rule, PCI DSS, NIST 800-171, and CMMC 2.0 Levels 1 and 2. Readiness assessments are sized as fixed-fee engagements; ongoing compliance management runs as a monthly retainer.
Apple devices are first-class endpoints in our stack. Full MDM (Jamf, Kandji, Mosyle, or Microsoft Intune for Mac), Apple Business Manager enrollment, FileVault and Mac-specific security controls, and identity integration with M365, Google Workspace, or Okta. Same SLA and security baseline regardless of platform.
Yes. We focus on practical automation: internal knowledge assistants, reporting automation, email and CRM workflows, customer-service triage, and repetitive admin tasks. The 90-day AI Automation Sprint deploys 5–10 production-ready automations with documented hour-savings.
Foundation is month-to-month. Growth and Manufacturing+ require 12 or 24 month minimums because of onboarding economics, but include a 30-day no-fault exit clause if SLA targets are missed in two consecutive months. You're not locked in if we don't deliver.
Our base includes EDR, 24/7 SOC monitoring, security awareness training, dark-web monitoring, vulnerability management, and vCIO function. When you sum the same scope from a cheaper provider, our total is usually within 10 to 15 percent and often lower.
Foundation tier is available month-to-month. Growth and Manufacturing+ require 12 or 24 month minimums because of onboarding economics. All tiers include a 30-day no-fault exit clause if SLAs are missed in two consecutive months.